What to do when the Surgery is closed
For immediate, life-threatening emergencies, continue to call 999.
If you require a doctor outside of surgery hours please telephone 111.
111 is the NHS non-emergency number which is fast, easy and free. By calling 111 you will get to speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobiles.
Call 111 if:
For less urgent health needs, contact your GP or local pharmacist in the usual way.
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
A new Urgent Treatment Centre
(11am to 11pm, 7 days a week) has now been opened at Bedford Hospital. Find out more...
We're here for you, for longer - GP Extended Access Service
Appointments with a GP or members of the nursing team are now available in the evenings and weekends for patients registered at this practice, these are called 'Extended Access' appointments. We are working with other practices in Bedfordshire to provide these additional appointments to increase access to healthcare at times that are convenient to patients.
When you call to make an appointment we may offer you an 'Extended Access' appointment, this appointment could be held at another practice and with a GP or member of the nursing team from another practice. Our reception team will confirm all of the details at the time of booking and if you are registered to receive text message alerts, you will receive a text message to confirm the date, time and location of your appointment.
At the current time, Extended Access appointments are not available to book online.
There has been no change to normal surgery appointments which are available as usual. If you would prefer to see a GP or member of the nursing team from this practice, please book an appointment during normal opening hours.