Forgotten history

There may be something you have forgotten about in your record that you might find upsetting.

Abnormal results or bad news

As you will have access to test results or letters, you may see something that you find upsetting to you.  This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact the,

Choosing to share your information with someone

Its up to you whether you share your information with others or not – perhaps family members or carers.  Its your choice, but also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against you will, it is best that you do not register for access at this time.

Misunderstood Information

Your medical record is designed to be used by clinical professions to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you have a query, please send this in writing to the practice. The practice will respond within 4 working weeks.

More information

For more information about keeping your healthcare records safe and secure, you will find a helpful leaflet produced by the NHS in conjunction with the British Computer Society:

• Keeping your online health and social care records safe and secure

Proxy Access

If you are using this service to access another person’s account as a proxy (eg as a carer or parent), you have discussed appropriately what you are accessing and for what purpose. This service will be reviewed at regular intervals by the GP practice and may be rescinded at any time.